The Bridgespan Group (“Bridgespan”) is a global nonprofit that aims to build a better world by strengthening the ability of mission-driven organizations, philanthropists, impact investors, and corporations to achieve breakthrough results in addressing society’s most important challenges and opportunities.
Founded in 2000, Bridgespan has offices in Boston, Johannesburg, Mumbai, New York, San Francisco, and Singapore. Across these six locations, we have a diverse team of staff with varied backgrounds and experience across multiple sectors.
We work with social change organizations such as BRAC, CAMFED, the Harlem Children’s zone, Janaagraha, Noora Health, PolicyLink, and UnidosUS; philanthropies such as the Ford Foundation; impact investors such as TPG’s Rise Fund, Black Ambition and the Impact Investors Council of India; and bold, collaborative initiatives such as TED’s Audacious Project, Blue Meridian Partners and Co-Impact.
We value diversity, passion, respect, candor, and most of all having social impact and working towards societies characterized by equity and justice. Equity is central to all that we do. Our mission to break cycles of poverty is impossible if we do not also achieve equity and racial equity in the US, given the intersection of issues of race, gender, caste, etc., with poverty and justice. We are doing the essential work to build a team and leadership at all levels that is diverse, develop a truly inclusive culture, and integrate a focus on equity in all our client work.
As our firm's global footprint expands, we seek individuals who are enthusiastic about collaborating with teams across the globe. If you want to work with the market leader that bridges the worlds of game-changing philanthropists, social change leaders, and impact investors, then Bridgespan is the place for you.
Position Overview
The Director of Development Operations is a new role that would collaborate closely with Bridgespan’s Chief Operating Officer and other senior leaders to drive Bridgespan’s fundraising strategy and operations. The individual would be taking over leadership of a function with a strong track record and momentum that is seeking to strengthen its systems and processes in its next chapter. The role is global in nature, and active collaboration with operations and business unit leaders as well as Bridgespan’s broader partner group will be important to success. With most direct donor cultivation and relationships being led by others, this individual will be someone who thrives on team success and the effective operation of a development function, rather than the direct donor interactions.
Candidate would ideally be located near our Boston, New York or Washington D.C. satelite office. We are willing to consider remote candidates who can work East Coast hours with semi-monthly travel to our offices.
RESPONSIBILITIES:
Drive annual process to set fundraising priorities; manage ongoing adaptation and priority refinement over course of year.
Manage a team of two and oversee all funder cultivation, proposals, reporting and stewardship.
Provide fundraising coaching and skill development to Bridgespan leaders, either directly and/or via the management of external fundraising expertise relationships.
Define and enable operational excellence, efficiency, and rigor in implementing the development team’s fundraising priorities.
Stay abreast of sector trends and support best in class standards, processes, governance, and stewardship around key fundraising efforts.
Establish and improve data management and standard processes, leveraging tech solutions to support key business processes, and provide continuous data quality and accuracy improvements.
Develop systems and manage team in maintaining digital library of donor collateral to support donor engagement and stewardship.
Ensure programmatic commitments, Bridgespan policies and procedures, financial standards, and legal requirements are met and managed for compliance. Lead the development and documentation of new processes and procedures (e.g., gift acceptance policies) as needed.·
SKILLS AND QUALIFICATIONS
Bachelor’s degree
10+ years of relevant experience with Development operations including implementation and management of systems to track, measure and monitor donor giving and engagement.
Prior experience working with institutional donors or similar constituency requiring high-touch and ongoing management and stewardship.
Demonstrated project management skills with experience planning, executing, and completing multiple complex projects.
Strong communication skills (verbal and written) and proficiency as a writer and editor; ability to draft and refine grant proposals and reports.
Experience working with CRM databases such as Microsoft Dynamics and proficiency in using technology to retrieve, analyze, and collate data from multiple sources.
Track record of successful people management and development including across lines of difference; demonstrated ability to provide constructive and positive feedback, while motivating and holding team accountable for strong performance. Ability to build inclusive team environments.
Track record of effective collaboration with peers, ability to build trust-based relationships internally and externally.
Willingness and ability to lead, manage, and roll up sleeves to ‘do’ work.
Resilient, hard-working, hands-on, and determined self-starter and problem solver; exhibits intellectual curiosity and ability to learn quickly.
Displays composure under pressure and has the ability to multi-task and meet deadlines; systematically delivers high quality work.
Operates in an honest, ethical manner in all dealings, acts with integrity.
Flexibility to collaborate with team members across geographies and global time zones.
Experience and proficiency with addressing issues of equity and systemic racism in one’s professional context.
Stellar Microsoft Office skills, including PowerPoint.
At Bridgespan, we are committed to diversity, equity, and inclusion because we are passionate about helping our clients achieve breakthrough results. An organization that reflects the diversity of our clients and their beneficiaries will produce deeper relationships, engagement, and insights. Bridgespan is committed to providing equal opportunities. We serve diverse organizations and are committed to non-discrimination. Bridgespan will not discriminate against any employee with respect to any term or condition of employment, including but not limited to less favorable treatment, exclusion from employment, or employment opportunities (including hiring, assignment, performance assessment, and promotion) on the basis of race, color, religion, national origin, citizenship, ancestry, gender (including pregnancy), gender identity, age, disability, marital status, sexual orientation, expression, veteran’s status or other protected characteristics or status. We actively partner with organizations representing minority concerns and interests to build high-performing teams that mirror the communities we serve.
All company-sponsored programs including training, job, social and recreational activities are required to be nondiscriminatory and all human resource practices are monitored to ensure equal opportunity.
Company benefits include: Health, vision, and dental insurance; student loan debt repayment up to $20,000; 401(k); pre-taxed commuter benefits; paid parental leave; family forming benefits; short and long term disability, 1 month sabbatical after 5+ years of tenure.
Salary Range
150,000-160,000