The National Audubon Society is a nonprofit conservation organization that protects birds and the places they need, today and tomorrow. We work throughout the Americas using science, advocacy, education, and on-the-ground conservation. Audubon’s state, regional, national, and international programs, nature centers, and chapters have an unparalleled wingspan that reaches millions of people each year to inform, inspire, and unite diverse communities in conservation action. As a sentinel species, we recognize that the fate of birds is inextricably tied to the fate of us all.
Audubon has more than 700 staff working across the United States and seven countries in 17 state and regional offices, 41 nature centers, and 23 wildlife sanctuaries. Together as one Audubon, we aspire to alter the course of climate change and habitat loss, leading to healthier bird populations and reversing current trends in biodiversity loss.
Audubon is committed to a culture of workplace excellence, where our talented and diverse staff are deeply engaged, with a strong sense of belonging. The birds Audubon pledges to protect differ in color, size, behavior, geographical preference, and countless other ways. By honoring and celebrating the equally remarkable diversity of the human species, Audubon will bring new creativity, effectiveness, and leadership to our work throughout the hemisphere.
National Audubon Society’s mid-level program, the Great Egret Society, started in 2018. Since then, it has grown to almost 10,000 members and $2.9M in annual income, with significant growth realized over the past 12 months. The Senior Coordinator, Mid-Level Giving will provide critical support to the mid-level donor program to help it achieve future growth.
Responsibilities include offline and online campaign production oversight, donor stewardship, support with budget management, inventory, and administrative tasks.
This position will report to the Senior Manager, Mid-Level Giving, and is based in Audubon’s New York headquarters, with the option to work remote. This position would suit an organized, proactive, and detailed go-getter, looking to grow in the non-profit/direct response marketing sector.
The Senior Coordinator, Mid-Level Giving will be responsible for the various functions related to direct marketing campaigns, including campaign production oversight, invoice processing, and general administrative support. They will work closely with the Senior Manager, Mid-Level Giving to manage projects, ensuring campaigns are produced on time and on budget, and to act as a member services liaison for mid-level donors. This position will also work closely with other internal groups at the National Audubon Society (Finance, Operations, IT, Customer Service, and Development) and outside vendors.
• Coordinate and review data for all mid-level direct response campaigns, and work with Direct Response and IT to understand and troubleshoot any data issues.
• Review and assist with all production functions related to both online and offline campaigns (copy, art and print review, set-ups, production costs, etc.).
• Manage production schedules and contact calendars for mid-level campaigns.
• Manage responses to Great Egret Society donor inbox and Insight Panel inquiries, escalate issues to Senior Manager, Mid-Level Giving or Senior Director, Direct Response Marketing, as needed.
• Support the production of our monthly donor Insight Panel surveys.
• Maintain and reconcile inventory of materials for mid-level program.
• Coordinate projects with several variables, delivering on budget and on time.
• Support Senior Manager, Mid-Level Giving with donor service inquiries for mid-level donors.
• Provide administrative support, including contracts management; invoice tracking and processing; budget/expense tracking; and meeting coordination.
• Work with internal resources and external partners in a professional and courteous way on various projects and campaigns.
• Other duties as assigned.
Qualifications and Experience
• Bachelor’s degree in communications, marketing, or a closely related field and at least 3 years of professional experience preferred; prior experience in a non-profit setting preferred but not required. Equivalent experience is also considered.
• Detail oriented with strong follow-through.
• Experience managing relationships with agencies and outside partners preferred.
• Ability to work independently, solve problems, meet tight deadlines, multi-task, and manage resources effectively is essential.
• Proficiency in database usage—Salesforce and/or EveryAction is preferred.
• Demonstrated ability to handle confidential information with discretion.
• Ability to work effectively in a team environment.
• Excellent verbal, written, and interpersonal communication skills.
• Commitment to the mission and values of the National Audubon Society.
• Commitment to further Audubon’s efforts to create a more equitable, diverse, and inclusive environment.
• An interest in conservation, birds, and/or birding not required but strongly preferred.
This position is represented by the Communications Workers of America (CWA).
The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.
The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
All new hires must be fully vaccinated prior to their start of employment unless they are pre-qualified by HR for exemption.
How To Apply